Privacy Policy
This Privacy Policy explains how MEDIA CORPORATION LTD ("we", "us", "our") collects, uses, processes, and protects your personal data when you interact with the Prestige Mauritius real estate platform (prestigemauritius.com), our WhatsApp Concierge services, and our Meta-connected conversational interfaces.
1. Service Context & Meta Integrations
Prestige Mauritius operates as an integrated real estate search portal and private concierge assistant. Our platform allows users to:
- Browse exclusive property portfolios across Mauritius without requiring an account.
- Interact with our automated advisory tools and conversational assistants over WhatsApp and Meta business messaging channels.
- Submit appointment requests for private viewings (physical visits in Mauritius, live WhatsApp video tours, or video consultations).
2. Information We Collect
2.1 Information You Voluntarily Provide
| Data Field | When Provided | Purpose |
|---|---|---|
| Full Name | Viewing appointment form | Identifying the prospective buyer or tenant. |
| WhatsApp Phone Number | Viewing form or direct WhatsApp link | Coordinating visit scheduling, sending property brochures, and communicating with the concierge. |
| Email Address | Viewing appointment form | Sending formal confirmation dossier, EDB investment documentation, and notary cost breakdowns. |
| Search & Project Preferences | Search filters or conversational inquiries | Targeted property matching (location, budget, bedrooms, foreign residency qualification). |
| Preferred Viewing Date & Format | Viewing appointment form | Organizing the on-site visit or video tour with our property managers. |
2.2 Automated & Technical Information
When you navigate our website, minimal technical telemetry is processed:
- Theme Preferences: Saved locally on your device via standard HTML5 local storage (
localStorage) to preserve your preferred visual appearance (Épuré Light or Shadcn Dark). - Network & Edge Security Logs: IP address, browser type, and operating system collected in aggregate and pseudonymized form by our global CDN provider (Cloudflare) strictly for security, rate-limiting, and DDoS defense.
3. How We Use Your Information
We process your personal information exclusively for the following legitimate purposes:
- To present property search results tailored to your lifestyle preferences and investment criteria.
- To confirm, coordinate, and execute real estate viewing appointments.
- To supply personalized computations regarding Economic Development Board (EDB) regulations (PDS, IRS, Smart City, G+2) and estimated notary/registration duties.
- To respond to your inquiries through WhatsApp Concierge or email.
- To maintain system security, detect fraudulent requests, and prevent malicious server abuse.
4. Data Sharing & Third-Party Processors
MEDIA CORPORATION LTD does not sell your personal data. We engage only reputable, highly secure third-party infrastructure providers who act as data processors under strict confidentiality obligations:
| Processor | Purpose | Safeguards |
|---|---|---|
| Cloudflare, Inc. | Global edge hosting, caching, SSL encryption, and DDoS mitigation | SOC 2 Type II certified, HTTPS encryption, zero-data-mining guarantee. |
| Meta Platforms & WhatsApp Business API | End-to-end messaging communication between prospect and agency concierge | Operated under Meta Business Terms of Service and official WhatsApp Privacy Policies. |
| Registered Mauritian Notaries | Formal deed preparation (only when a formal acquisition offer is accepted) | Governed by statutory professional secrecy under Mauritian law. |
5. Data Retention Policy
Personal data collected through viewing appointment requests is retained only as long as necessary to fulfill your real estate project:
- Active Prospects: Maintained for the duration of the property search, viewing process, or acquisition transaction.
- Inactive Leads: Securely anonymized or deleted upon request or after 24 months of total inactivity.
- Browser Local Storage: Controlled entirely by the user; can be cleared at any time via browser settings.
6. Data Security Measures
MEDIA CORPORATION LTD employs rigorous technical and organizational safeguards, including:
- Enforced HTTPS / TLS 1.3 encryption across all public and administrative endpoints.
- Password-gated administrative access with session authentication for lead supervision.
- No storage of credit card, banking, or sensitive financial information on our web servers.
7. Your Legal Rights (Mauritius DPA 2017)
Under the Mauritius Data Protection Act 2017, you are entitled to:
- Right of Access: Obtain confirmation of whether your personal data is processed and request a copy.
- Right of Rectification: Request correction of inaccurate or incomplete personal information.
- Right to Erasure ("Right to be Forgotten"): Request immediate deletion of your contact records.
- Right to Restriction & Objection: Object to processing or request restriction of data handling.
- Right to Withdraw Consent: Withdraw consent for WhatsApp or email communications at any time.
To exercise any of these rights, please contact our Data Protection Officer at: [email protected] or via WhatsApp at +230 5519 2626. We respond to all verified requests within 30 days.
8. Children's Privacy
Our Service is strictly intended for individuals who are at least 18 years of age and legally qualified to enter real estate agreements. We do not knowingly collect personal information from minors.
9. Updates to this Privacy Policy
MEDIA CORPORATION LTD reserves the right to amend this Privacy Policy to reflect evolving regulatory requirements or technological updates. Any modifications will be posted directly on this page with an updated "Last Updated" timestamp.
10. Contact Us
For questions or requests concerning this Privacy Policy, please contact:
MEDIA CORPORATION LTD
Attn: Data Protection & Legal Department
Registered in the Republic of Mauritius
Email: [email protected]
General Inquiries: [email protected]
Direct Phone / WhatsApp: +230 5519 2626